Credit Card on File 

A valid credit card is required to be kept on file for all scheduled services. This helps ensure that our stylists can accommodate all clients efficiently. 

Late Policy 

Clients must notify the salon/stylist if they are going to be late. Clients who are more than 15 minutes late are subject to reschedule or a shortened service, however the price will not be adjusted due to client lateness. 

If your stylist is running more than 10 minutes late we will notify you by text message or phone call. If this creates a need to reschedule a late cancellation fee will not be incurred. If the service must be adjusted, the pricing will be adjusted. Please make sure your contact information is up to date so that you can be reached in the hours before your appointment. 

Cancellation Policy 

We kindly ask for at least 24 hours’ notice for any cancellations or rescheduling. Emergency situations will be considered on a case-by-case basis at the stylist’s discretion. Illness-related cancellations do not incur any fees. Please cancel if you have symptoms such as a fever or flu like symptoms. If you come in with symptoms you may be asked to reschedule or wear a mask. Other cancellations with less than 24 hours’ notice are subject to a fee equal to 50% of the scheduled service. 

Cashless Payments 

We are a cashless salon. We gladly accept all major credit cards and digital wallets. 

Retail Return Policy 

All retail items are final sale.  

Redo Policy 

All service and product sales are final. If you are dissatisfied with your service, please contact us within 48 hours. A complimentary adjustment may be scheduled based on availability with your original stylist. If you are uncomfortable receiving the adjustment from your original stylist, you may request to have it done by the owner, pending availability and at the discretion of the salon. 

No Pet Policy 

For the safety and comfort of all guests, pets are not permitted in the salon. Service animals with proper identification are welcome. 

Children 

Children must be supervised by an adult at all times. They are not allowed past the salon stations due to the presence of sharp objects, hot tools, and chemicals. Their safety is our top priority.